Terms of Service

1. Acceptance of Terms

By accessing or using HotBot (“Service”), provided by Velkos Ltd (“we”, “us”, “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

These Terms apply to all users and anyone who accesses or uses the Service.

2. Description of Service

HotBot is an AI-powered conversation-coaching application that helps users craft natural, human-sounding messages. The Service includes:

• AI-generated response suggestions
• Explanatory “chain of thought” coaching
• Conversation syncing across devices

HotBot is an educational tool. It is not a substitute for professional relationship advice or therapy.

3. Eligibility

You must be at least 16 years old to use the Service. By using HotBot, you represent and warrant that you meet this requirement.

4. Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate, current information
• Keep your credentials confidential
• Notify us immediately of unauthorized use

You are responsible for all activity under your account.

5. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Harass, abuse, or harm others using generated content
• Reverse engineer or tamper with the Service
• Circumvent usage limits or access controls
• Distribute spam or malicious content
• Impersonate another person

6. User Content

You retain ownership of content you input (“User Content”). By submitting User Content, you grant us a limited license to process it solely for the purpose of providing the Service.

We do NOT use User Content to train AI models. See our Privacy Policy for more details.

7. Subscriptions & Payment

7.1 Billing

Paid subscriptions are billed in advance on a recurring monthly basis. You authorize us (or our payment provider) to charge your payment method.

7.2 Cancellation

You may cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period.

7.3 Refunds

We may offer refunds at our discretion. App store purchases are subject to the respective store's policies.

8. Intellectual Property

All content, features, branding, and technology (excluding User Content) are owned by Velkos Ltd. You may not:

• Copy, modify, or distribute our intellectual property
• Use our branding without permission
• Resell or sublicense access to the Service

9. Disclaimers

The Service is provided “AS IS” and “AS AVAILABLE”. We do not guarantee:

• Uninterrupted or error-free operation
• Accuracy, reliability, or completeness of AI-generated content
• That the Service will meet your expectations

AI suggestions are not guaranteed to be appropriate or effective for every situation.

10. Limitation of Liability

To the maximum extent permitted by law, Velkos Ltd shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or goodwill
• Any damages arising from your use of AI-generated content

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Velkos Ltd from any claims, damages, or expenses arising from your misuse of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your account at any time for violations of these Terms.

Upon termination, your right to use the Service ends immediately. Data may be deleted per our Privacy Policy.

13. Changes to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance. We may notify you of material changes via email or in-app notice.

14. Contact Us

For questions about these Terms, contact us at: support@velkos.org

Velkos Ltd